Book Service
Because gas fireplaces are clean burning, it is easy to assume they take care of themselves. Well it is true that gas fireplaces are low maintenance, they – like any appliance – can present issues if neglected. Fortis and many other gas companies, along with all leading manufacturers of gas fireplaces, recommend they be inspected and cleaned annually for optimal operation.
Heat Savers Home Comfort is proud to provide annual gas fireplace service to all brands we carry; Valor, Enviro, Town & Country, Stuv, Pacific Energy & True North. As an authorized dealer to these brands our service technicians get up to date training in all aspects of your fireplace to ensure they continue to operate in the most efficient and cost effective manner possible. Much like your automobile an annual service on your gas fireplace will ensure it operates like new, with peak performance and safety, allowing you to “feel the warmth” when you need it!
Over time debris and residue can build up in your fireplace from normal use. This debris and residue needs to be removed or it can lower the efficiency of your fireplace and in some instances may lead to unsafe conditions over time. Our service technician’s will thoroughly clean the key components of your fireplace, such as the main burner, pilot assembly, viewing glass, and log set. We will complete a 22 point checklist of the fireplace to ensure it is clean and operating properly. Once complete our technician is happy to provide you with a copy of the checklist and even book next years service to ensure your fireplace continues to provide comfort and warmth for years to come.
Customers from Sooke/Metchosin areas: please call for availability at (250) 383-3512
Order a Part
As an Authorized dealer for; Valor, Enviro, Town & Country, Stuv, Pacific Energy, True North we can source replacement parts from the manufacturer to ensure it works exactly as new. In order to assist us and ensure we order the proper part to solve your problem we will need a few key items such as the Make, Model, & Serial Number of your fireplace. Please click the tab below and send us an email, we will reply back with pricing and an estimate on the length of time to get your part in, if we do not already have it in stock.